For Carriers & Owner Operators

How do we add value to Small Carriers & Owner Operators?

All they have to do is drive……

REQUEST FOR A DISPATCH SERVICE

Fill out this one-step form and we'll contact you shortly

Personal Dispatcher

After the dispatch agreement is signed and we receive all your carrier info, we schedule a on boarding call with the Dispatch Manager. This on boarding call will introduce you our dispatch processes, re-verify your requirements and assign you a dedicated personal dispatcher for daily support. The dedicate personal dispatcher will be your point of contact every day.

Shipper & Broker Communication

We will handle phone and written communication to the shipper and broker in regard to carrier packet setups, load status updates, change of plans, any additional paperwork on the carrier behalf, etc.

Book keeping

We do not ask for tasks involving company sensitive information, but we can handle your invoicing, load factoring, record keeping, carrier on boarding and data entry at a fraction on the time and cost in house.

Freight Rate Negotiations

Our dispatchers are expert negotiators and handle negotiating the load freight rate with brokers and shippers on your behalf. Additionally, we handle detention requests, TONU (Truck Order Not Used) and layover request for rescheduled loads.

Full Transparency

We work on your behalf and all rate confirmations are booked under your name creating full transparency and worry free operations. Load payments go directly to you and then we invoice your for our service. Also, we make the rate confirmation accessible online 24/7.

KEEP CALM AND KEEP ON TRUCKING

CALL US ON (404) 551-3295

Only 4% Fee for Following Type Trucks

Only 6% Fee for Following Type Trucks

OUR OFFERING​

Simple and Affordable….​
  • Dedicated Dispatcher
  • Dispatch Support 24/7
  • Market Trend Analysis
  • Load Search/Booking
  • Load Rate Negotiations
  • Broker Credit Checks
  • Carrier-Broker Setups
  • All Driver Assistance
  • Roadside/Maintenance Support
  • Trip Coordination
  • Develop Dedicated Lanes
  • Submit Loads for Payment

Top 5 Benefits Of Owner-Operators Utilizing A Dispatch Service

Good Paying Freight Only Is Available On Load Boards for “Seconds”; Booking Speed Is Crucial. Dispatchers Have The Time And Availability To Book Loads Quickly.

Expert Dispatchers Are Able to Analyze The Freight Market And Negotiate Higher Load Rates To Cover Their Cost of Service To Carriers.

Complete All Owner Operator Load Setup Processes, Billing & Invoicing, Documented Detention Requests Collections and Monitor Weather Conditions.

It Take Weeks To Identify Dedicated Lane(s), Research The Market For A Good Bid, Status Follow-Ups And Close The Deal. Dispatchers Can Manage This Process Efficiently And Effectively From End-To-End.

Most Drivers Prefer Not To Talk On The Phone While Driving For Safety Reasons, But Shippers & Brokers Require Check Calls.  Also, These Check Calls Are Sometimes Required During Rest Periods. To Avoid Driver Interruptions, Dispatchers Can Handle This Communication with Shippers & Brokers.

 

FAQ

Simply click the “INQUIRE” button and fill out the registration form on the next page. The entire process takes a few minutes and can be done on any device including your smart phone or tablet. Our Sales representatives will return a call within 24 hours helping you chose perfect plan that suits your needs and will guide you further. Also, you can call us 404-551-3295 or email us sales@metromaxdispatch.com

Yes, all owner-operators and carriers working with Metromax Dispatch are required to operate under their own motor carrier authority. We are not a carrier, neither a broker.

We work with carriers of all sizes from one truck Owner Operators to trucking companies with double digit company drivers.

No, as an owner, you can decline a load at any time. We work hard to provide loads that fulfill your requirements and preferences. As long as you communicate it upfront, we will only provide loads per your required profile.

When the load is booked under carrier’s company name, same company name is put on the rate confirmation by the broker or shipper and only you as the company owner is authorized to received funds. Funds from tendered loads do not go through our operations, but rather as a performance measurement for our low commission.

Carriers can pay us via their factoring company, via ACH and/or putting a debit/credit card on file. Every week we send carrier an invoice one week in arrears for any payments via ACH and/or debit/credit cards.

Yes, we handle broker/shipper packets on the behalf of carriers as well as any other documents required for load booking. Lastly, we handle submitting load information to brokers and shippers as requested by carriers.

Our agents will stay in contact with you and/or your drivers to obtain their current location and ETA to delivery. Once we know where you are and where you’re going, we’ll begin working on getting you a reload. Once a qualified load is found, our agents will begin to gather information and negotiate rates. We’ll always contact you for approval on every load so there’s nothing to worry about. If you agree to the load offer, we will begin the set-up process, completing packets, requesting insurance certificates, and submitting the necessary documents to the broker. Once complete we will sign the rate confirmation, dispatch you or your driver, send the load information to the driver via our mobile app and add the original rate confirmation to our online portal for your reference.

We do not force dispatch. If a load offer does not suit your needs, we will continue to look for a load that is acceptable and approved by you.

We only do business with the brokers and shippers that have a good reputation, great credit rating and value our carriers.

We only work with reputable shippers and brokers and in addition to that, always checks their credit worthiness even if they are our longtime partners, therefore, our carrier clients have a complete peace of mind.

Your company’s DOT Letter of Authority, Signed W-9 Form, Certificate of Insurance and Signed Metromax Dispatch agreement

Your company’s DOT Letter of Authority, Signed W-9 Form, Certificate of Insurance and Signed Metromax Dispatch agreement

1 Million General Liability and $100,000 Cargo

No, It’s Free with MMD Dispatch Service.

Semi Tractors (Power Only, Dry Van, Reefer, Flatbed, Stepdeck, Heavy Haul), 26 ft Straight Trucks and Hotshot Dually Trucks

Metromax Dispatch charges dispatch fees per load. The load is booked in the carrier and/or owner operators name. The carrier and/or owner operator is paid and after successful delivery, Metromax Dispatch invoices the carrier for the agreed upon dispatch fee.

Yes! We do help in Driver Recruitment. Metromax Dispatch has partnered with driver recruiting service to our clients with driver candidates.

Metromax Dispatch as a One Stop Shop for Trucking, We have partnerships in Factoring, Driver Recruitment, ELD, Insurance and Trailer Leasing. Metromax clients have access to bundle deals and discounts from our service providers.